#1

Payment problem and refund

in tolltickets: Questions Tue Jun 20, 2017 5:55 am
by Jeanfi
avatar

Hello, after a purchase of 57 € 42 on 17/06, you have taken again on 19/06 a part of the invoice that I had already paid, namely the sum of 35 € 20. My purchases :
2 vignettes austria Price: 17,80 €
1 vignette slo. Price: € 15.00
2 vignettes hu. Price: 22,22 €
Shipping costs / packing Price: 2,40 €
==> 57,42 € instead of 92,62 €!
Can you tell me how I will be refunded because otherwise it is a real scam!


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#2

RE: Payment problem and refund

in tolltickets: Questions Wed Jun 21, 2017 2:41 pm
by jeanfi
avatar

The problem came from my bank and ..... no tolltickets! sorry
Despite the number of emails that I sent following my problem, they always answered me. The Hungarian vignettes arrived directly on my mail and the others (austria, Slovakia) arrived quickly by mail.
(I'm sorry for the inconvenience I caused.)
I recommend the service (saves time and money) and you can trust.


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#3

RE: Payment problem and refund

in tolltickets: Questions Fri Jun 30, 2017 7:31 am
by Support tolltickets • 110 Posts

Dear Customer,

Thank you for your question.

In order to assist you in detail, please contact us by using the contact form on our website www.tolltickets.com or write us an email to supportteam@tolltickets.com.

Kind regards,

Your tolltickets support team



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