#1

Telepass & VIAcard for EF 38 543 recieved 12/06/2017 Customer no: 359330 Delivery note 1458684/01

in Telepass (Italy) Mon Jun 12, 2017 2:09 pm
by Ms Anne Dorethe Christiansen
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I have a question about activating the TELEPASS SN: 347619971 / 0656466174

Do we have to activate the toll produkt " 5 days after dispatch" ?? That will not be possible, I am afraid! I hope I am wrong??

We first arrive in Italy on the date 22/06/2017 and go back on the 01/07/2017. (We are living Denmark via Germany on the 20/06/2017) Do you need to have these dates??

I may have been misguided when I ordered the TELEPASS about "date of delivery", so I choose the dates 07/06/2017 - 19/06/2017 to be sure to receive the TELEPASS in time for our vacation. I I thought it was the dates, where I could expect my order to be delivered!

Kind regards
Anne Dorethe Christiansen
dorthe.bay@stofanet.dk


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#2

RE: Telepass & VIAcard for EF 38 543 recieved 12/06/2017 Customer no: 359330 Delivery note 1458684/01

in Telepass (Italy) Fri Jun 30, 2017 7:32 am
by Support tolltickets • 110 Posts

Dear Customer,

Thank you for your question.

Please be informed that the toll box is active when you receive it.
It can be used immediately.

The contract ends only on receipt of the device back at tolltickets.

Kind regards,

Your tolltickets support team



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