#1

No Order confirmation

in Payment and invoices Thu Jun 18, 2015 11:23 am
by MichaelB
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I have ordered tolltickets for Austria and Slovenia, but during the paiment proces the loading icon stayed on the screen.
I did not got an order confirmation nor did I got an email and I did not have an open order on my account, BUT the money was transferred!
Is my order now valid or not? I have proof of paiment.

Please help,
best regards,
MichaelB


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#2

RE: No Order confirmation

in Payment and invoices Fri Jun 19, 2015 11:07 am
by tolltickets.supportteam (deleted)
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Dear customer,

In order to answer your question, we need your customer number. Please write an email to supportteam@tolltickets.com. We will answer as soon as possible.

Kind regards
Your tolltickets team



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